Imagine arriving at an airport check-in area to find waist high glossy white counters with vases of fresh flowers and music playing from speakers behind the computers! Low scales that you don't have to lift your cases on - with digital read out in kgs and pounds. Cheerful and really nice check-in staff. Then you get to the gate lounge - more low white counters, and more flowers. Then 2 hours before your flight goes, a nice young man comes out and scatters brightly coloured bean bags around the gate lounge, all this and we haven't left Fort Lauderdale yet. We have heard so much about Virgin America these last few days from other agents who flew them across from LA. Looking forward to an economy class flight in the States for a change. Continued later.......Now I am in the middle of the flight (nice new plane with high gloss white trays and seat surrounds, and what a difference that makes!) and using the free internet access, and sending you this!! Everything you need, (or don't need) is available at the touch of a screen on the back of the seat in front. You can "chat" by email and text with other passengers elsewhere on the plane, plus play games, watch TV/movies/webcasts, or even read a book - most of it at a price of course. When you go to the bathroom, a very nice flight attendant opens the door for you. I have to pinch myself and remember that this is a domestic flight in America!